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One of the questions we’re asked regularly about eyelash extensions is about the difference between silk and mink eyelash extensions. Having used these materials for years, we’re very familiar with the features of each material and why you might choose one over the other. You don’t have to worry about choosing which material at your appointment – your lash stylist will be more than happy to assess your lashes and recommend a material for you. All of our lashes are vegan and cruelty-free!
Here’s a little rundown on each type:
Silk eyelash extensions: A man-made fibre with a matte/natural black finish. We use silk lashes in all of our volume sets because due to their texture as they fan out better than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which is why we do not and never will use real mink fur for lash extensions. Not only this, real mink will not hold it’s curl once wet. We use faux-mink man-made fibres designed to imitate real mink fur. They are very glossy and black in colour and slightly finer.
Flat eyelash extensions: These are a relatively new innovation in lashes – with flat lashes, the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. This means they provide a thicker, more made-up look without any extra weight (each fibre appears wider, but doesn’t weigh more than a regular extension). Flat lashes are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
The short answer: Roughly 5-6 weeks before every lash sheds, you’ll need iniflls at 2-4 weeks.
The long (and better!) answer: There are many factors at play here, including your individual lash cycle and your aftercare. You might be surprised to learn that everyone’s lashes have a life cycle and shed, just like the hair on your head! Once a natural lash’s life cycle is complete, the lash falls out naturally, taking the extension with it. Everyone’s lash cycle is a little different, but on average you should be experiencing a turnover of your natural lashes every six weeks or so.
If you want to maintain your lash extensions, we recommend infilling your lash set approximately every 2 – 4 weeks. By this stage, some lashes would have fallen out as new lashes have grown through. In an infill appointment, we carefully replace these fallen extensions with brand new ones! If you care properly for your lashes, your extensions will last longer (i.e. remove makeup correctly, don’t wear mascara, avoid oily products on your face, and avoid tugging/pulling at your eyelash extensions). Some clients who take extra good care of their lashes get 4 weeks before they need infills! If you happen to have very oily skin, you will normally need infills more regularly.
Absolutely not – if they are applied properly! At Kiwi Lash n Brow, we take special care to ensure that our lash extensions are all applied individually and correctly to maintain your eyelash health. To ensure the long-term health of your lashes, we highly recommend that you take the advice of your lash stylist regarding the maximum thickness and length that your lashes can safely hold. As long as an extension of the appropriate/safe length and thickness has been applied, your natural lashes will continue to grow through a normal lash cycle. Please listen to your lash stylist’s advice about how long/heavy you should go, especially if you have naturally thin or sparse lashes. Don’t try to remove the eyelash extensions yourself – this could easily damage your natural lashes, as the adhesive bond is extremely strong.
Sometimes clients choose not to take our advice regarding the lashes and do request extra long and thick lashes be applied to their thin or fine natural lashes. We strongly advise against this, as we cannot guarantee that they will last well if they are too long or heavy for your natural lash to support. At Kiwi Lash n Brow, we will apply the lashes that you request within reason and always advise you if there are any issues. Usually, as a one-off or special occasion wear, extra long or thick lashes will cause no problems at all, but long-term it can weaken your lashes.
No – once your eyelash extensions are applied, they should feel just like your normal lashes. The eyelash extension is bonded to the actual lash (not your eyelid) so it feels just like your normal lashes. The only way that lashes can become uncomfortable is if you repeatedly rub your eyes or are rough with your extensions – this can damage or twist the extensions, which could make them feel awkward on your eye.
Yes, you can – as long as it oil-free and very low in glycol/glycerin. These ingredients attack the glue, loosening the lash bond and causing extensions to fall. We’d recommend:
Liquid/pen liner (oil-free, of course) – gel liner tends to stick in the roots of the lashes and is tough to remove. We stock great, tested products here
Powder-type eyeshadows are fine – check the ingredients list of liquid/stick eyeshadow for glycol and glycerin, as sometimes these products are snuck in!
To avoid using mascara if possible – this product causes the extensions to clump together, and often contains oils to weaken the glue bond on your lashes. Especially waterproof mascara! If you are intent on wearing mascara, Lash Lady stocks Max2 Volume Up mascara made specifically for use on eyelash extensions. To get the best out of your extensions and mascara, just apply the product to the very tips of your lashes and avoid the roots.
PLEASE DON’T use mascara on volume or hybrid lashes – regardless of which brand you use, mascara makes volume fans snap shut. This means your lashes will look clumpy and stick together. We will not be able to infill volume lashes that have had mascara applied to them.
You must use an oil-free, glycol-free, lash-safe makeup remover – oil-based removers will damage the lash adhesive and can make eyelash extensions fall off prematurely. Lady Lash has sourced some high-quality makeup removers specifically formulated for eyelash extensions and we’ve even made our own lash-safe cleanser, LashGame Foaming Shampoo. Please DON’T use micellar water, makeup wipes, baby oil or baby shampoo to remove your makeup – these contain oils, with makeup wipes usually snagging and pulling on your extensions. Once you’ve removed using makeup remover, cleanse with a lash-safe foaming lash cleanser. Please be gentle – they are fragile when wet – don’t rub them firmly, they need gentle cleansing to last well!
Yes. In fact this is one of the best things about eyelash extensions – you will have pretty eyes ALL the time – when you wake up, straight out of the shower, out of the pool. Just don’t rub them or use detergents or oily soaps and they will last a long time. Try to pat them dry gently.
We have a whole separate page dedicated to this topic here.
There are a few simple steps you can take to make sure you get the most out of your eyelash extensions. At your appointment, we give you an after-care card outlining how to take care of them, the main things to remember are:
Do not wet or dampen your lashes for 24 hours MINIMUM after your lash appointment – in that 24-hour period, the lash glue is still in its crucial curing period. Try to avoid: steamy hot showers, baths or the spa, heavy gym sessions, rain, facials and swimming. After 24 hours, you’re totally fine to go ahead! Some salons say you can wet them straight away. We disagree and think that it’s better to wait as steam and product exposure is not good for them immediately.
Use only oil-free products, especially makeup remover – check in with our receptionists or your lash stylist if you need any advice on removers!
Let your facialist know if you have eyelash extensions applied – lashes don’t mix well with steam, so they can usually find another way to give you your favourite facial. If you are getting a facial, please don’t do it immediately after you’ve had extensions applied.
Do not rub or pull at your lashes – the more you touch them with your fingers, the more oil and dirt you introduce to the area. They like to be left alone!
Avoid using mechanical eyelash curlers – these can rip out your extensions!
Gently brush lashes with your lash wand to put them back into place each morning – this will detangle and fluff them out!
Please avoid using mascara on your extensions!
Cleanse your lashes 3-4 times per week using a lash-safe cleanser.
To make your lashes last as long as you can, its best to avoid steam rooms, saunas and bikram (hot) yoga. If you do these things, you might need to come in a little more frequently for infills.
Almost everybody can use eyelash extensions to increase the appeal and look of their eyes. The difference will be instant – your eyes will look sparkly and refreshed immediately! As the glue is applied directly to the eyelash and does not touch the skin, there is very rarely any issue with allergic reactions.
One of the questions we’re asked here regularly at Kiwi Lash n Brow about eyelash extensions is about the difference between silk, synthetic (also known as ‘acrylic’) and mink eyelash extensions. Having used all three of these materials for years, we’re very familiar with the difference, pros and cons of different kinds, and why you might choose one over the others. Please note, we no longer use the thicker, older style ‘acrylic’ lashes – they are not the best quality to we have phased them out.
Here’s a little rundown on each type, the pros and cons, and who they are most suitable for, to help you choose your next set of lash extensions:
Silk eyelash extensions: All of the lashes we use are man-made fibres (real silk would disintegrate within days) and not hold it’s curl. Silk lashes have a slightly more matte/natural black finish, and the ends are not quite so tapered as faux-mink. We use silk lashes in all of our volume sets because due to their texture, they fan out more than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which we why we do not and never will use real mink fur for lash extensions. We use faux-mink lashes, which are man-made fibres, designed to imitate real mink fur. They are very glossy and black in colour and slightly more tapered on the ends. Some say they feel softer than silk but with new developments, we feel you can’t tell the different.
Flat Lash/Ellipse eyelash extensions: These are a relatively new development, whereby the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. The benefit is that they provide a thicker, more made up look without any extra weight (each fibre appears wider, though does not actually weigh more than a regular extension). They also last quite well due to their shape. They are not really suited to very natural looks, and are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
Synthetic/Acrylic eyelash extensions: These are made from a polished synthetic material and are the firmest/sturdiest of all. In appearance, they are more obvious looking and harder than the mink or silk, and when applied quite thickly, very dramatic. They hold their curl extremely well due to their firmness, but due to this, don’t last as well on the natural lash. Some people don’t find them as ‘soft’ or ‘natural’ looking than silk or mink eyelash extensions, and the thickest type (normally 0.20mm in width) don’t have quite as good staying power as the silk and definitely not the faux mink or flat lashes. These lashes are often the type used party or weekend lashes, as they are cheap. Due to improvements in lash technology, we phased out this type of extension in 2015.
One of the questions we’re asked regularly about eyelash extensions is about the difference between silk and mink eyelash extensions. Having used these materials for years, we’re very familiar with the features of each material and why you might choose one over the other. You don’t have to worry about choosing which material at your appointment – your lash stylist will be more than happy to assess your lashes and recommend a material for you. All of our lashes are vegan and cruelty-free!
Here’s a little rundown on each type:
Silk eyelash extensions: A man-made fibre with a matte/natural black finish. We use silk lashes in all of our volume sets because due to their texture as they fan out better than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which is why we do not and never will use real mink fur for lash extensions. Not only this, real mink will not hold it’s curl once wet. We use faux-mink man-made fibres designed to imitate real mink fur. They are very glossy and black in colour and slightly finer.
Flat eyelash extensions: These are a relatively new innovation in lashes – with flat lashes, the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. This means they provide a thicker, more made-up look without any extra weight (each fibre appears wider, but doesn’t weigh more than a regular extension). Flat lashes are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
A standard/basic full set of eyelashes, consisting of around 100 lashes per eye costs $89, and Russian Volume lashes (we make all our fans ourselves during the application!) are foom $109 to $189. It really all depends on the look you are hoping to achieve. For a complete list of our prices, please see our Prices page. Please note that our pricing between our Auckland salons.
No – once your eyelash extensions are applied, they should feel just like your normal lashes. The eyelash extension is bonded to the actual lash (not your eyelid) so it feels just like your normal lashes. The only way that lashes can become uncomfortable is if you repeatedly rub your eyes or are rough with your extensions – this can damage or twist the extensions, which could make them feel awkward on your eye.
Yes, you can – as long as it oil-free and very low in glycol/glycerin. These ingredients attack the glue, loosening the lash bond and causing extensions to fall. We’d recommend:
Liquid/pen liner (oil-free, of course) – gel liner tends to stick in the roots of the lashes and is tough to remove. We stock great, tested products here
Powder-type eyeshadows are fine – check the ingredients list of liquid/stick eyeshadow for glycol and glycerin, as sometimes these products are snuck in!
To avoid using mascara if possible – this product causes the extensions to clump together, and often contains oils to weaken the glue bond on your lashes. Especially waterproof mascara! If you are intent on wearing mascara, Lash Lady stocks Max2 Volume Up mascara made specifically for use on eyelash extensions. To get the best out of your extensions and mascara, just apply the product to the very tips of your lashes and avoid the roots.
PLEASE DON’T use mascara on volume or hybrid lashes – regardless of which brand you use, mascara makes volume fans snap shut. This means your lashes will look clumpy and stick together. We will not be able to infill volume lashes that have had mascara applied to them.
You must use an oil-free, glycol-free, lash-safe makeup remover – oil-based removers will damage the lash adhesive and can make eyelash extensions fall off prematurely. Lady Lash has sourced some high-quality makeup removers specifically formulated for eyelash extensions and we’ve even made our own lash-safe cleanser, LashGame Foaming Shampoo. Please DON’T use micellar water, makeup wipes, baby oil or baby shampoo to remove your makeup – these contain oils, with makeup wipes usually snagging and pulling on your extensions. Once you’ve removed using makeup remover, cleanse with a lash-safe foaming lash cleanser. Please be gentle – they are fragile when wet – don’t rub them firmly, they need gentle cleansing to last well!
Yes. In fact this is one of the best things about eyelash extensions – you will have pretty eyes ALL the time – when you wake up, straight out of the shower, out of the pool. Just don’t rub them or use detergents or oily soaps and they will last a long time. Try to pat them dry gently.
Almost everybody can use eyelash extensions to increase the appeal and look of their eyes. The difference will be instant – your eyes will look sparkly and refreshed immediately! As the glue is applied directly to the eyelash and does not touch the skin, there is very rarely any issue with allergic reactions.
No – not unless you are already a drag queen/especially want to look like a drag queen! The stylists at Kiwi Lash n Brow tailor the lash set to suit you and your needs. You can have just a few at the corners for some added sparkle to your eyes, a full set for a natural look or a glamour set for a more dramatic, made-up effect (ideal for film/theatre/models, or special events like weddings). Lash extensions come in many different lengths and curl types to suit a range of looks and lifestyles. Our stylists have been styling different eyes for years, so we’re sure you’ll love your new lashes!
Henna is extracted from the fibres of the henna plant, and has a history stretching back five thousand years. Henna has been used in traditional body art, as a hair dye and treatment, and for medicinal purposes. Henna encourages hair growth, acting as a skin and hair conditioner as well as a dye treatment–it really does everything! The Henna Brows solution is very strongly pigmented, ensuring a sharp shape for your brows that lasts much longer than a normal tint. As henna stains the skin temporarily, you will get the added benefit of deeper definition for around fourteen days–so ditch those brow pencils, ladies!
Henna’s natural dye is far more effective than an average brow tint–you should be looking at 4-5 weeks worth of beautifully defined henna brows. Henna also will stain the skin for 7-10 days on average, as a little added extra.
As henna is a natural ingredient, there is a small chance that an allergic reaction could occur during the treatment. We would strongly recommend popping in for a quick patch test 48 before your Henna Brows booking, just for peace of mind–and if you experience any discomfort, just let us know! This is especially recommended if you have a strong history of allergic reactions. Even if you have had henna treatments before, a patch test is the best way to ensure you will love your Henna Brows.
Absolutely! Henna Brows is perfect for those with red tones – we have a huge range of colours and can tone down the redness with ashy blonde/brown if needed, or enhance your ginger tones too! We know that redheads come in all shades, so we customise our Henna Brows colours to suit your individual brow. Just chat to your stylist, who will be happy to create the perfect shade for you.
Henna absorbs much faster and deeper into the hair follicles than a normal tint, so it’s a great choice for those with lighter or more mature hair. Henna Brows is a deep tint and can create a strong brow, so we would recommend patch testing or choosing a slightly lighter shade for the best possible result. We will always chat to you before applying your Henna Brows treatment to ensure that your brow shade is right for you.
If your brows are on the sparse side, Henna Brows could be your next favourite thing. The powerful natural dye is great for reshaping and filling out the brows–it picks up every little hair and stains the skin for brows that wow! Our stylists are highly trained in brow design and can customise the brow shape and colour to best suit your face. Plus, the conditioning properties of henna allow for increased hair growth, so you’re helping those brows out at the same time!
Henna Brows is a fantastic option for a less permanent brow enhancement, especially if you’re debating whether or not to take the plunge into cosmetic tattoo. The skin staining can give a handy sneak peek into the brow shape and depth of colour allowed by cosmetic tattoo–and you can take your Henna Brows out on the town as a tester!
If you have an existing tattoo, you can absolutely try the henna treatment to freshen up your brows–Henna Brows stains the skin surface and hair follicles, but does not interfere with any pigments underneath the skin.
Volume sets are made entirely of (appropriately named) volume fans, which are feather-light fans consisting of 2-5 lashes. Hybrid sets also feature these handmade fans, but mix them with classic lashes for a more textured look. Hybrid sets are like the sassy cousin of volume – volume sets tend to feature a smooth line of lashes, whereas hybrid sets tend to look less uniform, for a ‘just rolled out of bed’ type of glam. Hybrids are available in a number of styles, which are customised for your natural lashes. The staggered hybrid style, where shorter and longer lengths are blended together, is one of the most in-demand lash looks right now at Kiwi Lash n Brow
If you’re looking for a high-impact lash set, look no further than standard hybrid’s ‘big sister’ set – our MAX hybrid, which uses larger lash fans for 20% more lash coverage. The MAX hybrid set is fabulous for events or those interested in a luscious, Kardashian-esque look. For comparisons between the standard and MAX hybrid sets, check out our extensive galleries.
Hybrids are a great choice for those with weaker lashes looking for a fuller, textured look without committing to our volume sets. The hybrid set blends ultralight lash fans with classic lashes, allowing extensions to be attached safely to weaker, slender lashes. Our lash stylists will tailor your hybrid set to the safest length and thickness for your natural lashes. If you’re looking to strengthen your natural lashes for extension wear, we also carry a fantastic lash serum, Lash Safe Growth Serum.
Please note: we recommend that clients with weak or damaged lashes book in for standard hybrid sets. Fairly strong lashes are needed to retain a MAX hybrid look.
One of the questions we’re asked regularly about eyelash extensions is about the difference between silk and mink eyelash extensions. Having used these materials for years, we’re very familiar with the features of each material and why you might choose one over the other. You don’t have to worry about choosing which material at your appointment – your lash stylist will be more than happy to assess your lashes and recommend a material for you. All of our lashes are vegan and cruelty-free!
Here’s a little rundown on each type:
Silk eyelash extensions: A man-made fibre with a matte/natural black finish. We use silk lashes in all of our volume sets because due to their texture as they fan out better than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which is why we do not and never will use real mink fur for lash extensions. Not only this, real mink will not hold it’s curl once wet. We use faux-mink man-made fibres designed to imitate real mink fur. They are very glossy and black in colour and slightly finer.
Flat eyelash extensions: These are a relatively new innovation in lashes – with flat lashes, the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. This means they provide a thicker, more made-up look without any extra weight (each fibre appears wider, but doesn’t weigh more than a regular extension). Flat lashes are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
Yes, you can – as long as it oil-free and very low in glycol/glycerin. These ingredients attack the glue, loosening the lash bond and causing extensions to fall. We’d recommend:
Liquid/pen liner (oil-free, of course) – gel liner tends to stick in the roots of the lashes and is tough to remove. We stock great, tested products here
Powder-type eyeshadows are fine – check the ingredients list of liquid/stick eyeshadow for glycol and glycerin, as sometimes these products are snuck in!
To avoid using mascara if possible – this product causes the extensions to clump together, and often contains oils to weaken the glue bond on your lashes. Especially waterproof mascara! If you are intent on wearing mascara, Lash Lady stocks Max2 Volume Up mascara made specifically for use on eyelash extensions. To get the best out of your extensions and mascara, just apply the product to the very tips of your lashes and avoid the roots.
PLEASE DON’T use mascara on volume or hybrid lashes – regardless of which brand you use, mascara makes volume fans snap shut. This means your lashes will look clumpy and stick together. We will not be able to infill volume lashes that have had mascara applied to them.
You must use an oil-free, glycol-free, lash-safe makeup remover – oil-based removers will damage the lash adhesive and can make eyelash extensions fall off prematurely. Lady Lash has sourced some high-quality makeup removers specifically formulated for eyelash extensions and we’ve even made our own lash-safe cleanser, LashGame Foaming Shampoo. Please DON’T use micellar water, makeup wipes, baby oil or baby shampoo to remove your makeup – these contain oils, with makeup wipes usually snagging and pulling on your extensions. Once you’ve removed using makeup remover, cleanse with a lash-safe foaming lash cleanser. Please be gentle – they are fragile when wet – don’t rub them firmly, they need gentle cleansing to last well!
Yes. In fact this is one of the best things about eyelash extensions – you will have pretty eyes ALL the time – when you wake up, straight out of the shower, out of the pool. Just don’t rub them or use detergents or oily soaps and they will last a long time. Try to pat them dry gently.
Almost everybody can use eyelash extensions to increase the appeal and look of their eyes. The difference will be instant – your eyes will look sparkly and refreshed immediately! As the glue is applied directly to the eyelash and does not touch the skin, there is very rarely any issue with allergic reactions.
The short answer: approximately six to eight weeks. ☁
The long (better!) answer: The longevity of your lash lift depends on two factors: your aftercare and your natural lash cycle. For the lash lift to set properly, you must keep your lashes completely dry for twenty-four hours after your appointment – this will make sure that your lashes lash as long as possible! After this, you can maintain your lift by avoiding oily products and regularly brushing your lashes upwards.
Everyone’s lash regrowth cycle is a little different, with some lash lifts growing out in as little as four weeks and some lasting for the full eight. You can usually get a sense of your lash cycle after a couple of lash lift appointments, and finetune the time period works best for you. Coming in too early for your second lift may risk damaging your natural lashes – so it’s best to contact our reception on 09-600 2807 if you’re unsure.
At Kiwi Lash n Brow, we recommend waiting ten to twelve weeks before re-booking a lash lift, to maintain a healthy, fabulous lash look.
Many lashes are actually a little longer than they look, with blonde tips especially common in redheads and blondes. A tint picks up any lighter strands and darkens them, bringing out the length in your lashes to maximise the effectiveness of a lash lift. If you’re wanting to make a bigger impact, a tint is definitely the way to go!
We always recommend to book in a tint, just in case – your lash stylist can assess your lashes in your appointment and advise you about what would work best with your lashes. If a tint isn’t necessary, we can just change up the booking.
The success of a lash lift depends on the health and length of your natural eyelashes. The philosophy behind this treatment is a natural look, as your lash stylist will be working with your natural lashes only. If you have naturally straight, long lashes then the lash lift will produce more of a dramatic effect – if your lashes are on the shorter or weaker side, your lash stylist can still work with them to create a gorgeous natural look. If you’re looking for a more voluminous lash look, we’d recommend checking out our wide range of lash extensions.
Unfortunately, lash lifting and extensions do not mix well. It’s all about the roots of your lashes and their level/angle of lift. In a lash lift, your lash stylist applies several solutions to lift the lash from the roots – the angle this creates in the lash roots means that lash extensions cannot bond properly. Basically, we can try to apply extensions, but they will likely fall off in a day!
We recommend waiting at least eight weeks after a lash lift to book in for extensions, depending on your lash cycle. If you’re unsure whether your lashes have dropped sufficiently, feel free to send us a photo on 09-600 2807 our receptionists will be happy to assess the angle of your natural lashes.
It’s best that you wait 6-8 weeks so that the lashes are smooth enough to allow for correct bonding. On very lifted/kinked lashes, it can be difficult to get them to bond well/last properly.
If your lash lift is a very gentle curl or has dropped significantly, then it should be fine to proceed.
One of the questions we’re asked regularly about eyelash extensions is about the difference between silk and mink eyelash extensions. Having used these materials for years, we’re very familiar with the features of each material and why you might choose one over the other. You don’t have to worry about choosing which material at your appointment – your lash stylist will be more than happy to assess your lashes and recommend a material for you. All of our lashes are vegan and cruelty-free!
Here’s a little rundown on each type:
Silk eyelash extensions: A man-made fibre with a matte/natural black finish. We use silk lashes in all of our volume sets because due to their texture as they fan out better than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which is why we do not and never will use real mink fur for lash extensions. Not only this, real mink will not hold it’s curl once wet. We use faux-mink man-made fibres designed to imitate real mink fur. They are very glossy and black in colour and slightly finer.
Flat eyelash extensions: These are a relatively new innovation in lashes – with flat lashes, the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. This means they provide a thicker, more made-up look without any extra weight (each fibre appears wider, but doesn’t weigh more than a regular extension). Flat lashes are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
Yes, you can – as long as it oil-free and very low in glycol/glycerin. These ingredients attack the glue, loosening the lash bond and causing extensions to fall. We’d recommend:
Liquid/pen liner (oil-free, of course) – gel liner tends to stick in the roots of the lashes and is tough to remove. We stock great, tested products here
Powder-type eyeshadows are fine – check the ingredients list of liquid/stick eyeshadow for glycol and glycerin, as sometimes these products are snuck in!
To avoid using mascara if possible – this product causes the extensions to clump together, and often contains oils to weaken the glue bond on your lashes. Especially waterproof mascara! If you are intent on wearing mascara, Lash Lady stocks Max2 Volume Up mascara made specifically for use on eyelash extensions. To get the best out of your extensions and mascara, just apply the product to the very tips of your lashes and avoid the roots.
PLEASE DON’T use mascara on volume or hybrid lashes – regardless of which brand you use, mascara makes volume fans snap shut. This means your lashes will look clumpy and stick together. We will not be able to infill volume lashes that have had mascara applied to them.
You must use an oil-free, glycol-free, lash-safe makeup remover – oil-based removers will damage the lash adhesive and can make eyelash extensions fall off prematurely. Lady Lash has sourced some high-quality makeup removers specifically formulated for eyelash extensions and we’ve even made our own lash-safe cleanser, LashGame Foaming Shampoo. Please DON’T use micellar water, makeup wipes, baby oil or baby shampoo to remove your makeup – these contain oils, with makeup wipes usually snagging and pulling on your extensions. Once you’ve removed using makeup remover, cleanse with a lash-safe foaming lash cleanser. Please be gentle – they are fragile when wet – don’t rub them firmly, they need gentle cleansing to last well!
Yes. In fact this is one of the best things about eyelash extensions – you will have pretty eyes ALL the time – when you wake up, straight out of the shower, out of the pool. Just don’t rub them or use detergents or oily soaps and they will last a long time. Try to pat them dry gently.
Almost everybody can use eyelash extensions to increase the appeal and look of their eyes. The difference will be instant – your eyes will look sparkly and refreshed immediately! As the glue is applied directly to the eyelash and does not touch the skin, there is very rarely any issue with allergic reactions.
Volume sets are made entirely of (appropriately named) volume fans, which are feather-light fans consisting of 2-5 lashes. Hybrid sets also feature these handmade fans, but mix them with classic lashes for a more textured look. Hybrid sets are like the sassy cousin of volume – volume sets tend to feature a smooth line of lashes, whereas hybrid sets tend to look less uniform, for a ‘just rolled out of bed’ type of glam. Hybrids are available in a number of styles, which are customised for your natural lashes. The staggered hybrid style, where shorter and longer lengths are blended together, is one of the most in-demand lash looks right now at Kiwi Lash n Brow
If you’re looking for a high-impact lash set, look no further than standard hybrid’s ‘big sister’ set – our MAX hybrid, which uses larger lash fans for 20% more lash coverage. The MAX hybrid set is fabulous for events or those interested in a luscious, Kardashian-esque look. For comparisons between the standard and MAX hybrid sets, check out our extensive galleries.
Hybrids are a great choice for those with weaker lashes looking for a fuller, textured look without committing to our volume sets. The hybrid set blends ultralight lash fans with classic lashes, allowing extensions to be attached safely to weaker, slender lashes. Our lash stylists will tailor your hybrid set to the safest length and thickness for your natural lashes. If you’re looking to strengthen your natural lashes for extension wear, we also carry a fantastic lash serum, Lash Safe Growth Serum.
Please note: we recommend that clients with weak or damaged lashes book in for standard hybrid sets. Fairly strong lashes are needed to retain a MAX hybrid look.
One of the questions we’re asked regularly about eyelash extensions is about the difference between silk and mink eyelash extensions. Having used these materials for years, we’re very familiar with the features of each material and why you might choose one over the other. You don’t have to worry about choosing which material at your appointment – your lash stylist will be more than happy to assess your lashes and recommend a material for you. All of our lashes are vegan and cruelty-free!
Here’s a little rundown on each type:
Silk eyelash extensions: A man-made fibre with a matte/natural black finish. We use silk lashes in all of our volume sets because due to their texture as they fan out better than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which is why we do not and never will use real mink fur for lash extensions. Not only this, real mink will not hold it’s curl once wet. We use faux-mink man-made fibres designed to imitate real mink fur. They are very glossy and black in colour and slightly finer.
Flat eyelash extensions: These are a relatively new innovation in lashes – with flat lashes, the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. This means they provide a thicker, more made-up look without any extra weight (each fibre appears wider, but doesn’t weigh more than a regular extension). Flat lashes are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
Yes, you can – as long as it oil-free and very low in glycol/glycerin. These ingredients attack the glue, loosening the lash bond and causing extensions to fall. We’d recommend:
Liquid/pen liner (oil-free, of course) – gel liner tends to stick in the roots of the lashes and is tough to remove. We stock great, tested products here
Powder-type eyeshadows are fine – check the ingredients list of liquid/stick eyeshadow for glycol and glycerin, as sometimes these products are snuck in!
To avoid using mascara if possible – this product causes the extensions to clump together, and often contains oils to weaken the glue bond on your lashes. Especially waterproof mascara! If you are intent on wearing mascara, Lash Lady stocks Max2 Volume Up mascara made specifically for use on eyelash extensions. To get the best out of your extensions and mascara, just apply the product to the very tips of your lashes and avoid the roots.
PLEASE DON’T use mascara on volume or hybrid lashes – regardless of which brand you use, mascara makes volume fans snap shut. This means your lashes will look clumpy and stick together. We will not be able to infill volume lashes that have had mascara applied to them.
You must use an oil-free, glycol-free, lash-safe makeup remover – oil-based removers will damage the lash adhesive and can make eyelash extensions fall off prematurely. Lady Lash has sourced some high-quality makeup removers specifically formulated for eyelash extensions and we’ve even made our own lash-safe cleanser, LashGame Foaming Shampoo. Please DON’T use micellar water, makeup wipes, baby oil or baby shampoo to remove your makeup – these contain oils, with makeup wipes usually snagging and pulling on your extensions. Once you’ve removed using makeup remover, cleanse with a lash-safe foaming lash cleanser. Please be gentle – they are fragile when wet – don’t rub them firmly, they need gentle cleansing to last well!
Yes. In fact this is one of the best things about eyelash extensions – you will have pretty eyes ALL the time – when you wake up, straight out of the shower, out of the pool. Just don’t rub them or use detergents or oily soaps and they will last a long time. Try to pat them dry gently.
Almost everybody can use eyelash extensions to increase the appeal and look of their eyes. The difference will be instant – your eyes will look sparkly and refreshed immediately! As the glue is applied directly to the eyelash and does not touch the skin, there is very rarely any issue with allergic reactions.
Yes, we have gift vouchers! You can purchase gift voucher in the gift voucher options . They are a perfect gift for that glamorous friend who has everything! If you need a voucher urgently (we all forget birthdays sometimes…oops!) call us on 09-600 2807 and we can arrange an e-voucher for you.
Like all cosmetic products, there are some individuals who may be allergic to this particular adhesive. However, allergic reactions are extremely rare however and usually subside quickly once the extensions are removed. If you have had an allergic reaction to any eyelash extensions (swollen, red, puffy eyelids and under eye area) we cannot ethically apply any lashes in the future – this means it would be highly likely you will be allergic again and subsequent reactions can be worse.
If you do have an allergic reaction, you must seek medical attention prior to making an appointment to remove the extensions. We cannot give out medical advice, however from our experience some doctors will recommend not removing the extensions immediately as this can cause further irritation due to the solvents used.
If you have had an allergic reaction from another salon and wish to have your lashes removed, we can only make an appointment if we have a doctor’s certificate recommending immediate removal. In all other cases, it would be best to contact the salon that you originally booked at.
Yes – the eyelash extension adhesive we use is almost completely fume-free, approved for cosmetic use and safe for your eyes. It is also very long lasting. The eyelash extensions we use at Kiwi Lash n Brow are the highest quality available, with the lengths and thicknesses specially customized to suit you! All equipment is thoroughly disinfected before each use. We use masks for hygiene and practice thorough hand-washing and sanitiser between clients.
It depends greatly based on the type of set, and the time you have booked (this will be dictated by how much you have lost).
Click here to see more details.
Yes – best to do it AFTER the extension application, not before, and only a light spray on the face.
Whilst we welcome clients wearing extensions from elsewhere and are happy to work in with other good quality lashes, we often are unable to infill lashes done elsewhere, due to issues of quality – primarily extensions being stuck together, excess glue and cluster lashes or heavy pre-made fans being advertised as volume, which sadly many places still do. However, if you are wearing good quality extensions (all properly separated from one another, no clumps or long twisted lashes) that you would like infilled, feel free to pop in and we can check your lashes to see if this is possible, or send us a clear, aerial view shot and we’ll see if we’re able to. Often we can!
We strongly recommend against bringing young children into the salon. The environment is serene and quiet, some rooms are shared (although quite private) and it is really not the ideal environment for small children at all. Most importantly, we cannot offer supervision for your children at the salon – your eyes must remain closed for the duration of the treatment and your lash stylist must focus on doing her job. Our insurance does not cover unattended children in the salon, and we would hate for anything to happen – like all beauty salons, there are things like hot wax, chemicals, sharps and dyes that are not good for little people to get their hands on. For safety reasons, unattended small children are not permitted in Kiwi Lash n Brow salons, and if they are brought in we may not be able to proceed with your appointment or may not be able to complete it.
Yes, appointments are generally necessary. Our weekend and evening appointments (between 3 – 9 pm) are the most popular and can sometimes book out a couple of week ahead. Please book online here or contact us on 09 913 8599 to arrange a time that suits you.
We’ve got plenty of ways that you can book in at Kiwi Lash N Brow – it depends what is easiest for you! The quickest way is online for instant booking. You can also contact our reception via phone call on 099138599, or send us an email at Kiwilashnbrow@gmail.com.
The main thing is to have clean eyes and eyelashes, free of eye makeup – especially mascara. Some mascaras contain oils that can prevent eyelash extensions bonding correctly. Be sure to use an oil-free makeup remover if removing makeup, and don’t use any oil- or petroleum-based products on or around the eye area for 48 hours prior (this includes Vaseline, face oils and moisturizers). Do not have your eyelashes permed – it is very difficult for us to apply extensions on lashes which have been permed within the last 6-8 weeks, as often the extensions will not bond correctly if the lashes are very crooked. If you have had a more gentle lash lift which has dropped, it should be okay to proceed – but please let our receptionists know when booking the appointment.
Appointments of two hours or more require a deposit of $100 to confirm. This deposit will come off the total price of the appointment on the day! Deposits are transferable or refundable up to 24 hours before the appointment. If you need to cancel or reschedule your booking on the same day as your appointment, your deposit will be voided and kept by Kiwi Lash N Brow. If you would like to rebook a volume or hybrid set after a late cancellation, a new deposit will be required. Volume and Brow Cosmetic tatoo sets cannot be held for more than a day without a deposit.
Sure. Book him in for his brows too and we can clear that monobrow for him whilst you’re here! Just kidding. Boyfriends//husbands/friends/companion animals are all welcome. They just may need to wait in one of our reception areas as treatment rooms cannot normally accomodate additional visitors.
Yes, We do accept the Afterpay
Yes, but with the permission of a parent or legal guardian who will need to sign your consultation form or give us verbal permission over the phone. Under 16 and they must accompany you to the appointment. Lashes are becoming popular for formals and we do create some beautiful natural enhancements, however minors cannot sign their own consultation forms, that’s why a parent or legal guardian must attend with you.
We specialise only in the eye area – as well as lash extensions, we offer lash lifts, lash and brow tints, brow shaping and complete brow makeover, brow henna, microblading and cosmetic tattoo.
We specialise only in the eye area – as well as lash extensions, we offer lash lifts, lash and brow tints, brow shaping and complete brow makeover, brow henna, additionally offer microblading and cosmetic tattoo.
One of the questions we’re asked regularly about eyelash extensions is about the difference between silk and mink eyelash extensions. Having used these materials for years, we’re very familiar with the features of each material and why you might choose one over the other. You don’t have to worry about choosing which material at your appointment – your lash stylist will be more than happy to assess your lashes and recommend a material for you. All of our lashes are vegan and cruelty-free!
Here’s a little rundown on each type:
Silk eyelash extensions: A man-made fibre with a matte/natural black finish. We use silk lashes in all of our volume sets because due to their texture as they fan out better than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which is why we do not and never will use real mink fur for lash extensions. Not only this, real mink will not hold it’s curl once wet. We use faux-mink man-made fibres designed to imitate real mink fur. They are very glossy and black in colour and slightly finer.
Flat eyelash extensions: These are a relatively new innovation in lashes – with flat lashes, the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. This means they provide a thicker, more made-up look without any extra weight (each fibre appears wider, but doesn’t weigh more than a regular extension). Flat lashes are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
Yes, you can – as long as it oil-free and very low in glycol/glycerin. These ingredients attack the glue, loosening the lash bond and causing extensions to fall. We’d recommend:
Liquid/pen liner (oil-free, of course) – gel liner tends to stick in the roots of the lashes and is tough to remove. We stock great, tested products here
Powder-type eyeshadows are fine – check the ingredients list of liquid/stick eyeshadow for glycol and glycerin, as sometimes these products are snuck in!
To avoid using mascara if possible – this product causes the extensions to clump together, and often contains oils to weaken the glue bond on your lashes. Especially waterproof mascara! If you are intent on wearing mascara, Lash Lady stocks Max2 Volume Up mascara made specifically for use on eyelash extensions. To get the best out of your extensions and mascara, just apply the product to the very tips of your lashes and avoid the roots.
PLEASE DON’T use mascara on volume or hybrid lashes – regardless of which brand you use, mascara makes volume fans snap shut. This means your lashes will look clumpy and stick together. We will not be able to infill volume lashes that have had mascara applied to them.
You must use an oil-free, glycol-free, lash-safe makeup remover – oil-based removers will damage the lash adhesive and can make eyelash extensions fall off prematurely. Lady Lash has sourced some high-quality makeup removers specifically formulated for eyelash extensions and we’ve even made our own lash-safe cleanser, LashGame Foaming Shampoo. Please DON’T use micellar water, makeup wipes, baby oil or baby shampoo to remove your makeup – these contain oils, with makeup wipes usually snagging and pulling on your extensions. Once you’ve removed using makeup remover, cleanse with a lash-safe foaming lash cleanser. Please be gentle – they are fragile when wet – don’t rub them firmly, they need gentle cleansing to last well!
Yes. In fact this is one of the best things about eyelash extensions – you will have pretty eyes ALL the time – when you wake up, straight out of the shower, out of the pool. Just don’t rub them or use detergents or oily soaps and they will last a long time. Try to pat them dry gently.
Almost everybody can use eyelash extensions to increase the appeal and look of their eyes. The difference will be instant – your eyes will look sparkly and refreshed immediately! As the glue is applied directly to the eyelash and does not touch the skin, there is very rarely any issue with allergic reactions.
Not normally, those with very sensitive eyes may experience a slight tingling sensation when we wash it off, but usually it does not sting.
We recommend taking them out first, it will be much more comfortable.
We recommend booking with us for this service if you are planning on it – as we do not use any Vaseline or oily products during the tinting process which many generalist beauty salons do (to ensure that the eyelash extensions are able to bond properly!). Most of the time a lash tint is not needed, however if you have pale lashes or are having a lite/half set, then we recommend it!
Lash lifting will usually strip out any existing tint – so we recommend tinting afterwards. If they are already tinted, it’s all ok, but we will need to tint them at the end of the lift procedure if you wish them to remain dark/tinted.
Yes, however we highly recommend a patch test prior, particularly if you are sensitive to dyes or tints. If you have had a previous allergic reaction to dye or tint, we would not recommend proceeding.
Yes – and we often run wonderful specials combing multiple treatments – see our SPECIALS page for details
No. Henna is an organic/natural product, tint is not.
Yes, absolutely! Our brow stylists are very experienced in creating a natural yet neatly groomed brow for gentlemen. Lash and Brow tints are also surprisingly popular with men with paler/blonde to light brown features wanting to ‘awaken’ their face. All of our treatments can be modified so it looks as natural as possible. Henna brows (brushed on, not skin stain) is a popular option for those gentlemen with greying brow hairs they wish to disguise, as henna provides superior grey coverage.
We use sensitive wax, however there are some skin types/various medications which are not so compatible with this service. Please contact us to discuss your options for sensitive skin.
Yes – we have a variety of shades for the palest of blondes, to the darkest brunettes/raven haired. We also offer henna brows if you’re looking for a long-lasting dark brow stain.
Please be aware that lighter shades/tint that’s not left on for very long do not last as long as darker shades. So go with a slightly darker tint if you’re after longevity.
Yes you can – please book it in advance though to allow sufficient time. Please don’t get it done in a salon prior UNLESS you request that they do not, under any circumstances use vaseline or oily makeup removers as this can affect the bonding. We have adjusted our tinting process to not include vaseline or any oily products.
One of the questions we’re asked regularly about eyelash extensions is about the difference between silk and mink eyelash extensions. Having used these materials for years, we’re very familiar with the features of each material and why you might choose one over the other. You don’t have to worry about choosing which material at your appointment – your lash stylist will be more than happy to assess your lashes and recommend a material for you. All of our lashes are vegan and cruelty-free!
Here’s a little rundown on each type:
Silk eyelash extensions: A man-made fibre with a matte/natural black finish. We use silk lashes in all of our volume sets because due to their texture as they fan out better than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which is why we do not and never will use real mink fur for lash extensions. Not only this, real mink will not hold it’s curl once wet. We use faux-mink man-made fibres designed to imitate real mink fur. They are very glossy and black in colour and slightly finer.
Flat eyelash extensions: These are a relatively new innovation in lashes – with flat lashes, the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. This means they provide a thicker, more made-up look without any extra weight (each fibre appears wider, but doesn’t weigh more than a regular extension). Flat lashes are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
Yes, you can – as long as it oil-free and very low in glycol/glycerin. These ingredients attack the glue, loosening the lash bond and causing extensions to fall. We’d recommend:
Liquid/pen liner (oil-free, of course) – gel liner tends to stick in the roots of the lashes and is tough to remove. We stock great, tested products here
Powder-type eyeshadows are fine – check the ingredients list of liquid/stick eyeshadow for glycol and glycerin, as sometimes these products are snuck in!
To avoid using mascara if possible – this product causes the extensions to clump together, and often contains oils to weaken the glue bond on your lashes. Especially waterproof mascara! If you are intent on wearing mascara, Lash Lady stocks Max2 Volume Up mascara made specifically for use on eyelash extensions. To get the best out of your extensions and mascara, just apply the product to the very tips of your lashes and avoid the roots.
PLEASE DON’T use mascara on volume or hybrid lashes – regardless of which brand you use, mascara makes volume fans snap shut. This means your lashes will look clumpy and stick together. We will not be able to infill volume lashes that have had mascara applied to them.
You must use an oil-free, glycol-free, lash-safe makeup remover – oil-based removers will damage the lash adhesive and can make eyelash extensions fall off prematurely. Lady Lash has sourced some high-quality makeup removers specifically formulated for eyelash extensions and we’ve even made our own lash-safe cleanser, LashGame Foaming Shampoo. Please DON’T use micellar water, makeup wipes, baby oil or baby shampoo to remove your makeup – these contain oils, with makeup wipes usually snagging and pulling on your extensions. Once you’ve removed using makeup remover, cleanse with a lash-safe foaming lash cleanser. Please be gentle – they are fragile when wet – don’t rub them firmly, they need gentle cleansing to last well!
Yes. In fact this is one of the best things about eyelash extensions – you will have pretty eyes ALL the time – when you wake up, straight out of the shower, out of the pool. Just don’t rub them or use detergents or oily soaps and they will last a long time. Try to pat them dry gently.
Almost everybody can use eyelash extensions to increase the appeal and look of their eyes. The difference will be instant – your eyes will look sparkly and refreshed immediately! As the glue is applied directly to the eyelash and does not touch the skin, there is very rarely any issue with allergic reactions.
One of the questions we’re asked regularly about eyelash extensions is about the difference between silk and mink eyelash extensions. Having used these materials for years, we’re very familiar with the features of each material and why you might choose one over the other. You don’t have to worry about choosing which material at your appointment – your lash stylist will be more than happy to assess your lashes and recommend a material for you. All of our lashes are vegan and cruelty-free!
Here’s a little rundown on each type:
Silk eyelash extensions: A man-made fibre with a matte/natural black finish. We use silk lashes in all of our volume sets because due to their texture as they fan out better than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which is why we do not and never will use real mink fur for lash extensions. Not only this, real mink will not hold it’s curl once wet. We use faux-mink man-made fibres designed to imitate real mink fur. They are very glossy and black in colour and slightly finer.
Flat eyelash extensions: These are a relatively new innovation in lashes – with flat lashes, the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. This means they provide a thicker, more made-up look without any extra weight (each fibre appears wider, but doesn’t weigh more than a regular extension). Flat lashes are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
Eyelash extensions are single synthetic/man-made lashes applied directly to the natural lash, close to (but not touching) the lash line with a semi-permanent bonding adhesive. A single extension, or up to 5-7 super fine extensions is applied to a single isolated lash, leaving the eyelashes and eyelids to move freely. They are applied carefully, one by one using specially designed tweezers. The whole process normally takes 1 – 2.5 hours depending on how many lashes are applied and the set type.
The short answer: Roughly 5-6 weeks before every lash sheds, you’ll need iniflls at 2-4 weeks.
The long (and better!) answer: There are many factors at play here, including your individual lash cycle and your aftercare. You might be surprised to learn that everyone’s lashes have a life cycle and shed, just like the hair on your head! Once a natural lash’s life cycle is complete, the lash falls out naturally, taking the extension with it. Everyone’s lash cycle is a little different, but on average you should be experiencing a turnover of your natural lashes every six weeks or so.
If you want to maintain your lash extensions, we recommend infilling your lash set approximately every 2 – 4 weeks. By this stage, some lashes would have fallen out as new lashes have grown through. In an infill appointment, we carefully replace these fallen extensions with brand new ones! If you care properly for your lashes, your extensions will last longer (i.e. remove makeup correctly, don’t wear mascara, avoid oily products on your face, and avoid tugging/pulling at your eyelash extensions). Some clients who take extra good care of their lashes get 4 weeks before they need infills! If you happen to have very oily skin, you will normally need infills more regularly.
A standard/basic full set of eyelashes, consisting of around 100 lashes per eye costs $89, and Russian Volume lashes (we make all our fans ourselves during the application!) are foom $109 to $189. It really all depends on the look you are hoping to achieve. For a complete list of our prices, please see our Prices page. Please note that our pricing between our Auckland salons.
Absolutely not – if they are applied properly! At Kiwi Lash n Brow, we take special care to ensure that our lash extensions are all applied individually and correctly to maintain your eyelash health. To ensure the long-term health of your lashes, we highly recommend that you take the advice of your lash stylist regarding the maximum thickness and length that your lashes can safely hold. As long as an extension of the appropriate/safe length and thickness has been applied, your natural lashes will continue to grow through a normal lash cycle. Please listen to your lash stylist’s advice about how long/heavy you should go, especially if you have naturally thin or sparse lashes. Don’t try to remove the eyelash extensions yourself – this could easily damage your natural lashes, as the adhesive bond is extremely strong.
Sometimes clients choose not to take our advice regarding the lashes and do request extra long and thick lashes be applied to their thin or fine natural lashes. We strongly advise against this, as we cannot guarantee that they will last well if they are too long or heavy for your natural lash to support. At Kiwi Lash n Brow, we will apply the lashes that you request within reason and always advise you if there are any issues. Usually, as a one-off or special occasion wear, extra long or thick lashes will cause no problems at all, but long-term it can weaken your lashes.
Beware booking an appointment at a non-specialist salon! Inexperienced technicians or those who rush can use lashes that are too heavy/clumped together (often called ‘Express Volume”) – this incorrect technique usually results in damaged lashes. Our aim at Kiwi Lash n Brow is to give you beautiful lashes all the time, with no damage to your natural lashes. We customize your lash extensions so they are the right weight and thickness for you, and apply them carefully – one by one – so your natural lashes will remain as healthy as ever!
If you are still concerned, and are a little lash-obsessed (don’t worry, we are too!), we’d recommend using a growth formula that helps strengthen and condition your natural lashes. We stock Freeze Frame Lash Prescription Serum which is a terrific, highly effective lash growth serum that is salon-exclusive and totally compatible with lash extensions.
No. We are often asked ‘do eyelash extensions hurt?’ and the answer is not at all – if applied properly! Eyelash extensions are applied directly to the eyelash itself, so there is zero contact with the skin. The lash appointment may feel a little unusual the first time, but once you get used to the process you should be so comfortable that you even want to nap! Kiwi Lash n Brow high-quality, low-fume glue, which (unlike cheaper products) does not burn or sting. People with extremely sensitive eyes or sinus problems may get some watering and slight stinging at the end, but this normally subsides within seconds.Please alert us if you are experiencing any stinging during the treatment – some individuals with very dry eyes/eyes that don’t close properly may do, and we will adjust our procedure to keep you comfortable.
No – once your eyelash extensions are applied, they should feel just like your normal lashes. The eyelash extension is bonded to the actual lash (not your eyelid) so it feels just like your normal lashes. The only way that lashes can become uncomfortable is if you repeatedly rub your eyes or are rough with your extensions – this can damage or twist the extensions, which could make them feel awkward on your eye.
In most cases, yes – but if you have had particularly bad extensions done somewhere else (particularly overseas) we cannot absolutely guarantee that we will be able to remove them or apply new ones immediately. It depends on how bad a state your lashes are in. If there is an awful lot of glue and many lashes fused together, it can take some time to remove the extensions gently. If the bad extensions have irritated or infected your eyes/eyelids Kiwi Lash n Brow reserves the right not to perform the procedure, and may refer you to initially seek medical advice.
Generally speaking, eyelash extensions are a safe and non-invasive cosmetic procedure. Kiwi Lash n Brow uses a high-quality, low-fume adhesive that is manufactured specifically for cosmetic use near the eye, and the adhesive is applied to your lash hairs rather than your skin. Allergic reactions to the adhesive are very rare and can be easily treated if they manifest. In saying this, if you are pregnant and have never had eyelash extensions before or have never been to Kiwi Lash n Brow and used our glue products, we strongly recommend a patch test out before your treatment. This patch test must be completed at least 48 hours prior to the booking.
Why do we need to patch test before proceeding? Firstly, the lash extension procedure requires you to lay flat on your back for over one hour; a position that is not recommended for women in the advanced stages of pregnancy. It also requires that you lie quite still – which can be hard if you’re heavily pregnant! The patch test gives you a chance to see what it’s like lying in that position for a short time, so that you can gauge how well your body will respond to a prolonged appointment Secondly, if you are unlucky enough to have an allergic reaction your doctor may not be able to give you the required treatment due to your pregnancy. So we highly recommend a patch test first before proceeding.
Please note: if we have been doing your lashes here at Kiwi Lash n Brow and you become pregnant, there’s no problem continuing with the extensions – just let us know so that we can make sure you are comfortable at all times! You’d already be familiar with all of our products and glue, so reactions are far less likely to manifest.
The main thing is to have clean eyes and eyelashes, free of makeup – especially mascara. Some mascaras contain oils that can prevent eyelash extensions bonding correctly. Be sure to use an oil-free makeup remover if removing makeup, and don’t use any oil or petroleum based products on or around the eye area for 48 hours prior (such as Vaseline or moisturizers). Do not have your eyelashes permed – it is very difficult for us to apply extensions on lashes which have been permed within the last 2-3 months, as often the extensions will not bond correctly. If you have had a more gentle lash lift which has dropped, that should be ok.
Yes, you can – as long as it oil-free and very low in glycol/glycerin. These ingredients attack the glue, loosening the lash bond and causing extensions to fall. We’d recommend:
Liquid/pen liner (oil-free, of course) – gel liner tends to stick in the roots of the lashes and is tough to remove. We stock great, tested products here
Powder-type eyeshadows are fine – check the ingredients list of liquid/stick eyeshadow for glycol and glycerin, as sometimes these products are snuck in!
To avoid using mascara if possible – this product causes the extensions to clump together, and often contains oils to weaken the glue bond on your lashes. Especially waterproof mascara! If you are intent on wearing mascara, Lash Lady stocks Max2 Volume Up mascara made specifically for use on eyelash extensions. To get the best out of your extensions and mascara, just apply the product to the very tips of your lashes and avoid the roots.
PLEASE DON’T use mascara on volume or hybrid lashes – regardless of which brand you use, mascara makes volume fans snap shut. This means your lashes will look clumpy and stick together. We will not be able to infill volume lashes that have had mascara applied to them.
You must use an oil-free, glycol-free, lash-safe makeup remover – oil-based removers will damage the lash adhesive and can make eyelash extensions fall off prematurely. Lady Lash has sourced some high-quality makeup removers specifically formulated for eyelash extensions and we’ve even made our own lash-safe cleanser, LashGame Foaming Shampoo. Please DON’T use micellar water, makeup wipes, baby oil or baby shampoo to remove your makeup – these contain oils, with makeup wipes usually snagging and pulling on your extensions. Once you’ve removed using makeup remover, cleanse with a lash-safe foaming lash cleanser. Please be gentle – they are fragile when wet – don’t rub them firmly, they need gentle cleansing to last well!
Yes. In fact this is one of the best things about eyelash extensions – you will have pretty eyes ALL the time – when you wake up, straight out of the shower, out of the pool. Just don’t rub them or use detergents or oily soaps and they will last a long time. Try to pat them dry gently.
Yes, appointments are generally necessary. Our weekend and evening appointments (between 4 – 6pm) are the most popular and can sometimes book out weeks ahead. Please contact us to arrange a time that suits you.
We have a whole separate page dedicated to this topic here.
There are a few simple steps you can take to make sure you get the most out of your eyelash extensions. At your appointment, we give you an after-care card outlining how to take care of them, the main things to remember are:
Do not wet or dampen your lashes for 24 hours MINIMUM after your lash appointment – in that 24-hour period, the lash glue is still in its crucial curing period. Try to avoid: steamy hot showers, baths or the spa, heavy gym sessions, rain, facials and swimming. After 24 hours, you’re totally fine to go ahead! Some salons say you can wet them straight away. We disagree and think that it’s better to wait as steam and product exposure is not good for them immediately.
Use only oil-free products, especially makeup remover – check in with our receptionists or your lash stylist if you need any advice on removers!
Let your facialist know if you have eyelash extensions applied – lashes don’t mix well with steam, so they can usually find another way to give you your favourite facial. If you are getting a facial, please don’t do it immediately after you’ve had extensions applied.
Do not rub or pull at your lashes – the more you touch them with your fingers, the more oil and dirt you introduce to the area. They like to be left alone!
Avoid using mechanical eyelash curlers – these can rip out your extensions!
Gently brush lashes with your lash wand to put them back into place each morning – this will detangle and fluff them out!
Please avoid using mascara on your extensions!
Cleanse your lashes 3-4 times per week using a lash-safe cleanser.
To make your lashes last as long as you can, its best to avoid steam rooms, saunas and bikram (hot) yoga. If you do these things, you might need to come in a little more frequently for infills.
Almost everybody can use eyelash extensions to increase the appeal and look of their eyes. The difference will be instant – your eyes will look sparkly and refreshed immediately! As the glue is applied directly to the eyelash and does not touch the skin, there is very rarely any issue with allergic reactions.
Of course! You may find it more comfortable, however, to remove contacts before your appointment, or bring your contacts case so you can remove them immediately prior. You need to remove hard contact lenses before your appointment, as they can often prevent you from closing your eyes comfortably.
No – not unless you are already a drag queen/especially want to look like a drag queen! The stylists at Kiwi Lash n Brow tailor the lash set to suit you and your needs. You can have just a few at the corners for some added sparkle to your eyes, a full set for a natural look or a glamour set for a more dramatic, made-up effect (ideal for film/theatre/models, or special events like weddings). Lash extensions come in many different lengths and curl types to suit a range of looks and lifestyles. Our stylists have been styling different eyes for years, so we’re sure you’ll love your new lashes!
They can be removed using a professional solution if you decide that they are not for you. But we’re sure this won’t be the case! Take a look at our Before and After gallery to see how fabulous they look on our clients.
One of the questions we’re asked here regularly at Kiwi Lash n Brow about eyelash extensions is about the difference between silk, synthetic (also known as ‘acrylic’) and mink eyelash extensions. Having used all three of these materials for years, we’re very familiar with the difference, pros and cons of different kinds, and why you might choose one over the others. Please note, we no longer use the thicker, older style ‘acrylic’ lashes – they are not the best quality to we have phased them out.
Here’s a little rundown on each type, the pros and cons, and who they are most suitable for, to help you choose your next set of lash extensions:
Silk eyelash extensions: All of the lashes we use are man-made fibres (real silk would disintegrate within days) and not hold it’s curl. Silk lashes have a slightly more matte/natural black finish, and the ends are not quite so tapered as faux-mink. We use silk lashes in all of our volume sets because due to their texture, they fan out more than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which we why we do not and never will use real mink fur for lash extensions. We use faux-mink lashes, which are man-made fibres, designed to imitate real mink fur. They are very glossy and black in colour and slightly more tapered on the ends. Some say they feel softer than silk but with new developments, we feel you can’t tell the different.
Flat Lash/Ellipse eyelash extensions: These are a relatively new development, whereby the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. The benefit is that they provide a thicker, more made up look without any extra weight (each fibre appears wider, though does not actually weigh more than a regular extension). They also last quite well due to their shape. They are not really suited to very natural looks, and are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
Synthetic/Acrylic eyelash extensions: These are made from a polished synthetic material and are the firmest/sturdiest of all. In appearance, they are more obvious looking and harder than the mink or silk, and when applied quite thickly, very dramatic. They hold their curl extremely well due to their firmness, but due to this, don’t last as well on the natural lash. Some people don’t find them as ‘soft’ or ‘natural’ looking than silk or mink eyelash extensions, and the thickest type (normally 0.20mm in width) don’t have quite as good staying power as the silk and definitely not the faux mink or flat lashes. These lashes are often the type used party or weekend lashes, as they are cheap. Due to improvements in lash technology, we phased out this type of extension in 2015.
These are absolutely stunning lashes and Kiwi Lash n Brow are amongst a handful of salons across Auckland offering this new technique, after receiving completing a masterclass with international lash judge Zsinett Nagy! Basically it involves applying silk or mink eyelash extensions using a slightly different application method, where between 3-7 extremely light-weight extensions are applied in a fanned-out way, to each natural lash, creating intense volume with a soft, fluffy look. Because the fibres used are so incredibly light, they bond very well and last longer than classic eyelash extensions. For more information, please see our recent blog post on our Volume Lashes.
Volume lashes are really wonderful for those with naturally fine or sparse lashes – because you can have a much thicker look without the extra weight. Our highly talented lash stylists hand-make all our volume fans during the application (no premade fans are used in our treatments) – for better retention and a softer feeling.
Please be careful of unqualified operators using flare/cluster lashes and offering this service as ‘volume lashes’. We have seen this recently – flare lashes are not individual eyelash extensions or ‘volume lashes’ and are not meant to be applied using permanent glue. The results are usually disastrous.
Why of course you can! We actually have many male clients – a surprising amount actually. Some are undercover-lash-lovers, wanting a completely undetectable look that just brightens up their eyes a bit, whilst others wear them loud and proud. Everyone can enjoy eyelash extensions for healthier and more beautiful looking eyes. We customize the eyelash extensions to suit your face and personality, and can do a very subtle set for gentlemen wishing to try out eyelash extensions.
Around 2 to 3 weeks after your initial lash appointment, some of your natural lashes will have reached the end of their life cycles and shed. You will start seeing little gaps where the old ones have fallen, with new baby lashes coming through – at this point it’s a good time to get infills, so your lashes always look nice and full. Once a baby lash is mature and strong enough to hold an extension, we can apply a lash there!
For further reading, see more details.
Some people don’t actually realise this, but every day, we lose anywhere from 1-5 natural lashes – much like the hairs on our head, they replace themselves as new ones grow! Usually twice a year (chance of seasons, particularly end of Summer and beginning of Spring you will notice that you lose more natural lashes than normal – this is called seasonal shedding, and you will normally find that your lashes seem to be falling out more quickly than normal – and that a lot of new baby lashes have come through at your next appointment. Don’t be too concerned – it happens to everyone a couple of times a year, and if you are worried, get in touch or talk to your lash stylist who can assess the health of your lashes at any point.
Please have a look at our complete aftercare here for tips on what might be the cause. If you are experiencing any issues in the first 3 days after your appointment, please contact us and we will do whatever we can do assist you.
We generally find the most common cause of lash shedding is oily product use and being rough with cleansing – so try to cleanse gently but thoroughly.
How long lashes will last varies individually – someone with dryer skin, wearing less makeup but a fuller set of lashes/more extensions will usually get a lot longer out of the extensions than someone with oily skin, using lots of eye makeup, and only wearing a lite set. Hormonal changes, particularly peri-menopause and the onset of menopause, certain medications (thyroid, roaccutane/accutane) can sometimes cause lashes to not last as well as normal.
Please don’t think that is is normal/good for lashes to last 8 weeks. It isn’t – if you’ve had lashes elsewhere, and haven’t lost many/any lashes by this point, it’s not a good sign – it means that your lashes are probably all fused together and therefore unable to keep growing and fall out/replace themselves. They need to fall out gradually in order to grow and remain healthy! Normal is 2.5-3 weeks between infills, outliers with good retention will get 4-5 weeks, and some people need them every 2 weeks.
It’s best that you wait 6-8 weeks so that the lashes are smooth enough to allow for correct bonding. On very lifted/kinked lashes, it can be difficult to get them to bond well/last properly.
If your lash lift is a very gentle curl or has dropped significantly, then it should be fine to proceed.
We definitely recommend trialling them a few weeks before the big day, then infilling closer to the event. This is because a) you don’t want to develop a surprise allergic reaction/red eye reaction the day before your wedding – testing it out first is a good idea – and b) this allows you to trial a certain look and then adjust it before the wedding. Give us a call if you need assistance scheduling wedding bookings – if we know it’s your wedding, we will normally try to extend the appointment time a little bit (at no extra cost) as we know how important it is!
The vast majority of our lash and brow stylists have over 5 years experience – and many over 10. All of our lash and brow stylists are tested rigorously before they join the Kiwi Lash n Brow team, and have ongoing training with our salon trainer Julie who is an international champion with 5 years experience. This is to ensure that we continually uphold a very high standard in lashes and brows and are using the best and most up-to-date techniques and skills.
Absolutely. We actually have many male clients – you’d probably be surprised! Some are wanting a completely undetectable look that just brightens up their eyes a bit whilst others wear them loud and proud. Everyone can enjoy eyelash extensions for refreshed and beautiful-looking eyes. We customize the eyelash extensions to suit your face and personality, and can do a very subtle set for any gentlemen wishing to try out eyelash extensions in a discrete way – though you may find you want them more dramatic once you get used to them!
In most cases, yes – but if you have had particularly bad extensions done somewhere else (cheap overseas salons are a big offender – the glue will look shiny and like concrete…) we cannot guarantee that we will be able to remove the lashes or apply new ones immediately. It depends on what state your natural lashes are in under the extensions. If there is an awful lot of glue and lashes fused together, it can take our stylists some time to remove the extensions gently and safely. If the removal process takes a long time and the natural lashes are in a damaged condition, we recommend that you allow some weeks for your natural lashes to recover before booking in for more eyelash extensions. If the bad extensions have irritated or infected your eyes/eyelids Kiwi Lash N Brow reserves the right not to perform the procedure, and may refer you to initially seek medical advice. Your health and safety is the most important thing to us.
The short answer: absolutely!
Castor oil contains fatty acids that have been reported to help with lash growth – the oil nourishes your natural lashes and hydrates the skin around your eyes. As you may have guessed, however, castor oil is one of those unfortunate oil products that attacks the glue bonding your eyelash extensions and causes lifted lashes to drop. If you’re planning to use castor oil on your lashes, its best to try it when you’re having a break from all other lash treatments. If you’re not loving your natural lashes, there are plenty of other solutions out there – and many of them can be worn with lash extensions and lash lifts!
No beauty blogger would recommend sleeping in stick-on falsies, as the thick strip lash tends to irritate the delicate skin around your eyelids. Eyelash extensions, however, are made to be slept in! Each lash extension is delicate and flexible, bonded to your natural lash just a few millimetres above (NEVER touching!) the skin. This means that you’ll feel comfortable and confident to snooze the night away in your extensions, and wake up feeling and looking refreshed. That said, be careful with sleeping face-down – your lashes can rub against the pillow and shed more quickly as a result. Sleeping on silk pillowcases can be a great solution for face-sleepers, with the natural material lessening any friction – plus, silk has great anti-frizz benefits for your hair!
Further Reading:
Eyelash Extension Aftercare
How to look after eyelash extensions
Like all cosmetic products, there are some individuals who may be allergic to this particular adhesive. However, allergic reactions are extremely rare however and usually subside quickly once the extensions are removed. If you have had an allergic reaction to any eyelash extensions (swollen, red, puffy eyelids and under eye area) we cannot ethically apply any lashes in the future – this means it would be highly likely you will be allergic again and subsequent reactions can be worse.
If you do have an allergic reaction, you must seek medical attention prior to making an appointment to remove the extensions. We cannot give out medical advice, however from our experience some doctors will recommend not removing the extensions immediately as this can cause further irritation due to the solvents used.
If you have had an allergic reaction from another salon and wish to have your lashes removed, we can only make an appointment if we have a doctor’s certificate recommending immediate removal. In all other cases, it would be best to contact the salon that you originally booked at.
Yes – the eyelash extension adhesive we use is almost completely fume-free, approved for cosmetic use and safe for your eyes. It is also very long lasting. The eyelash extensions we use at Kiwi Lash n Brow are the highest quality available, with the lengths and thicknesses specially customized to suit you! All equipment is thoroughly disinfected before each use. We use masks for hygiene and practice thorough hand-washing and sanitiser between clients.
It depends greatly based on the type of set, and the time you have booked (this will be dictated by how much you have lost).
Click here to see more details.
Yes – best to do it AFTER the extension application, not before, and only a light spray on the face.
Whilst we welcome clients wearing extensions from elsewhere and are happy to work in with other good quality lashes, we often are unable to infill lashes done elsewhere, due to issues of quality – primarily extensions being stuck together, excess glue and cluster lashes or heavy pre-made fans being advertised as volume, which sadly many places still do. However, if you are wearing good quality extensions (all properly separated from one another, no clumps or long twisted lashes) that you would like infilled, feel free to pop in and we can check your lashes to see if this is possible, or send us a clear, aerial view shot and we’ll see if we’re able to. Often we can!
One of the questions we’re asked regularly about eyelash extensions is about the difference between silk and mink eyelash extensions. Having used these materials for years, we’re very familiar with the features of each material and why you might choose one over the other. You don’t have to worry about choosing which material at your appointment – your lash stylist will be more than happy to assess your lashes and recommend a material for you. All of our lashes are vegan and cruelty-free!
Here’s a little rundown on each type:
Silk eyelash extensions: A man-made fibre with a matte/natural black finish. We use silk lashes in all of our volume sets because due to their texture as they fan out better than faux-mink.
Faux-mink lash extensions: At Kiwi Lash n Brow, we’re against animal cruelty, which is why we do not and never will use real mink fur for lash extensions. Not only this, real mink will not hold it’s curl once wet. We use faux-mink man-made fibres designed to imitate real mink fur. They are very glossy and black in colour and slightly finer.
Flat eyelash extensions: These are a relatively new innovation in lashes – with flat lashes, the cross section of the extension is flatter or more oval in shape than traditional eyelash extensions. This means they provide a thicker, more made-up look without any extra weight (each fibre appears wider, but doesn’t weigh more than a regular extension). Flat lashes are better for those who like a glamourous, darker look. Flat just refers to the cross section of the lash fibre, not the curl. They come in all the same curl types as other lashes.
Yes, you can – as long as it oil-free and very low in glycol/glycerin. These ingredients attack the glue, loosening the lash bond and causing extensions to fall. We’d recommend:
Liquid/pen liner (oil-free, of course) – gel liner tends to stick in the roots of the lashes and is tough to remove. We stock great, tested products here
Powder-type eyeshadows are fine – check the ingredients list of liquid/stick eyeshadow for glycol and glycerin, as sometimes these products are snuck in!
To avoid using mascara if possible – this product causes the extensions to clump together, and often contains oils to weaken the glue bond on your lashes. Especially waterproof mascara! If you are intent on wearing mascara, Lash Lady stocks Max2 Volume Up mascara made specifically for use on eyelash extensions. To get the best out of your extensions and mascara, just apply the product to the very tips of your lashes and avoid the roots.
PLEASE DON’T use mascara on volume or hybrid lashes – regardless of which brand you use, mascara makes volume fans snap shut. This means your lashes will look clumpy and stick together. We will not be able to infill volume lashes that have had mascara applied to them.
You must use an oil-free, glycol-free, lash-safe makeup remover – oil-based removers will damage the lash adhesive and can make eyelash extensions fall off prematurely. Lady Lash has sourced some high-quality makeup removers specifically formulated for eyelash extensions and we’ve even made our own lash-safe cleanser, LashGame Foaming Shampoo. Please DON’T use micellar water, makeup wipes, baby oil or baby shampoo to remove your makeup – these contain oils, with makeup wipes usually snagging and pulling on your extensions. Once you’ve removed using makeup remover, cleanse with a lash-safe foaming lash cleanser. Please be gentle – they are fragile when wet – don’t rub them firmly, they need gentle cleansing to last well!
Yes. In fact this is one of the best things about eyelash extensions – you will have pretty eyes ALL the time – when you wake up, straight out of the shower, out of the pool. Just don’t rub them or use detergents or oily soaps and they will last a long time. Try to pat them dry gently.
Almost everybody can use eyelash extensions to increase the appeal and look of their eyes. The difference will be instant – your eyes will look sparkly and refreshed immediately! As the glue is applied directly to the eyelash and does not touch the skin, there is very rarely any issue with allergic reactions.
