n a perfect world, everyone can always make their bookings – however, life is often unpredictable. If you can’t make your booking and need to reschedule or cancel, our salon needs 24 hours notice at a minimum. If you cancel on the same day as your booking, it leaves a gap which is difficult to fill at the last minute – it means that other clients on the wait-list often miss out, too!
– Call or SMS us
– Email us
If you regularly give us less than 24 hours notice or don’t show up at all without calling, please expect that we will require you to pre-pay for your future bookings.
A late-cancellation fee of 50% of the booking’s total cost is charged for late cancellations or no-shows.